At PocketLIVE, we work hard to make sure that our users have the most amazing live-streaming experience and support out there. How do we do this? Simple. We employ an army of truly adorable hamsters with supernatural abilities and who keep remarkably chill under pressure.
Just kidding. We do so with an industry-beating moderation & support team, of course! And LiveChat has awarded PocketLIVE a 5/5 star rating for the hardworking bunch in the Pocket HQ who tirelessly answer your questions, keep our platform safe, and push for our app to be the very best it can be.
For a live platform, live support is pretty much just common sense for us. We endeavor to provide on-the-spot solutions for as many PocketLIVE fans as possible, as often as we can. And, with almost all problems easily resolved by our really handy help center; PocketLIVE is truly leading the way in providing responsive support, collaborative moderation, and growing resources to make our platform a safe space for all.
Aside from having award-winning technical support; we’ve also got a pretty ballin’ YouTube account, serving up awesome advice on how to use our app across all four platforms, and how to be a successful streamer on the whole.
Also, don’t forget to poke around our blog; (You’re already here!) which provides an array of useful advice on things like dealing with trolls.
So next time you’re in a Pocket Pickle (!), don’t sweat, we got you. We got you…